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BTI Client Service A-Team 2023: Survey of Law Firm Client Service Performance

Fielding the Absolute Best Team

Not all those with knowledge can help.

Clients are quick to point out they need a team who understands them and — equally important — one to whom they can relate. Clients define the best team based on their need and law firms’ actions.

Clients expect close communication and a few tough decisions along the way — they want everything — including personalities — to come together smoothly.

LAW FIRMS NAMED BY CLIENTS FOR FIELDING THE ABSOLUTE BEST TEAM

6

Law Firms Best at
Fielding the Absolute Best Team

Gibson Dunn
Jones Day
King & Spalding
Kirkland & Ellis
Latham & Watkins
Ogletree Deakins

12

Law Firms Leaders in
Fielding the Absolute Best Team

Covington
Cravath, Swaine & Moore
DLA Piper
Fish & Richardson
Hogan Lovells
Jones Walker
McGuireWoods
Ropes & Gray
Skadden
Sullivan & Cromwell
Weil
WilmerHale

28

Law Firms Distinguished in
Fielding the Absolute Best Team

Akin Gump Strauss Hauer & Feld
Arnold & Porter
Baker Botts
Baker Donelson
Baker McKenzie
BakerHostetler
Barnes & Thornburg
Bartlit Beck
Carlton Fields
Clifford Chance
Crowell & Moring
Davis Polk
Day Pitney
Flaster / Greenberg
Foland, Wickens, Roper, Hofer & Crawford
Hunton Andrews Kurth
Jackson Lewis
Jenner & Block
K&L Gates
Mintz
Morgan Lewis
Osborne Clarke
Patterson Belknap
Polsinelli
Quinn Emanuel Urquhart & Sullivan
Shook, Hardy & Bacon
Sidley
Susman Godfrey

More Client Service Activities

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