Your Checklist for Becoming a Client Service Expert
The BTI Client Service A-Team 2019 is more than a guide to the law firms delivering superior levels of service—it’s a handbook to make your firm an expert in client service as well. With BTI's detailed Client Service Checklist attorneys can start improving their client-facing performance immediately.
Using BTI Client Service A-Team to Enhance Your Firm's Client Service
BTI Client Service Checklist – Sample Page
BTI's Client Service Checklist includes 36 best practices to help your firm deliver the best in client service.
Use the BTI Client Service Checklist to:
Deliver on your client’s targeted outcome
Understand your client’s business to win more work
Fundamentally meet your client's needs
Your BTI Client Service Checklist is included with your order of the BTI Client Service A-Team 2019.
Order BTI Client Service A-Team now:
Your tool for developing superior skills in each of the 17 activities driving
the absolute best and longest-lasting client relationships.