The Mad Clientist Archives - The BTI Consulting Group

The Mad Clientist

New Survey: Recession Ranks 3rd in Law Firm Leaders’ Top Concerns

Recession almost pales as law firm leaders’ top concern. Our brand-new survey of more than 250 law firm leaders reveals their top concerns and a host of other leadership insights and issues. Conducted with my longtime friend and collaborator, internationally recognized law firm consultant Patrick McKenna, we dissect how these…

Michael RynowecerMay 17, 2023

The Mad Clientist

BTI Pandemic Update – 7 New Insights Into Client Thinking

One thing is for sure. Top legal decision makers see a surging workload. They see their backlog climbing. And they are being asked a lot of questions. BTI conducted 2 flash surveys to get a read on what they are thinking and what to expect on everything from risk, to…

Michael RynowecerMarch 17, 2020

The Mad Clientist

2 Bigger Nightmares than COVID-19 Keeping Clients Up at Night

COVID-19 is scary. The impacts and outcomes are far from certain. We may be looking at a case of the devil you know is worse than the devil you don’t. Top legal decision makers are staring at key issues causing sleepless nights—not including coronavirus. They must be serious. And you…

Michael RynowecerMarch 11, 2020

The Mad Clientist

The Law Firms Best at Cybersecurity

Cybersecurity and data privacy is the fastest growing segment of outside counsel spending. It is also the biggest issue keeping clients awake at night. Clients are placing heavy focus on forward-looking, as well as current, cybersecurity issues.Law firms have been jockeying for position as the market has developed over the…

Michael RynowecerApril 25, 2017