The Mad Clientist Archives - The BTI Consulting Group

The Mad Clientist

The Big New Source of New Clients – Beats Website Traffic by 2 to 1

Your LinkedIn firm site shows more insight and personality into your firm than any website can. Law firm LinkedIn Pages are the new all-encompassing showcase for law firms – anyone can look and listen without risk – and get the snapshot they want. Here’s why: Your posts, likes, and comments…

BTIConsultingAugust 24, 2023

The Mad Clientist

9 Hacks to Creating Great Thought Leadership

You can develop outstanding thought leadership without ever posting a thing. Write just for yourself. Don’t show it to anyone until you go through the following 9 steps to bring your thought leadership up to where you want it to be — attracting new and existing clients — and enjoying…

Michael RynowecerAugust 16, 2023

The Mad Clientist

New Lateral War Over the Best CMOs

Partners weren’t the only ones swapping firms. CMOs were just as active as the attorneys — maybe even more. Our new LinkedIn research about law firm CMOs reveals all the changes. We took a deep dive in each of the last three years to track how law firms and their…

Michael RynowecerAugust 9, 2023

The Mad Clientist

Clients Likely to Follow Laterals Up 3X: New Client Calculus

Clients are using a new calculus to decide whether to follow their partner to a new firm. Clients have spent the last three years watching: Partners change firms Corporate counsel changing companies Experiencing the extremes of client service on both ends of the spectrum A string of retirements The combination…

Michael RynowecerJuly 27, 2023

The Mad Clientist

Clients Unload About Lateral Partners

The largest portion of clients see lateral movement as a disruption to their own operations and a fraction of these will absolutely follow their partners in a lateral move. BTI research shows clients think about laterals in 5 different ways — each with different implications. Broken down by percent, they…

Michael RynowecerFebruary 10, 2021

The Mad Clientist

Radical, Crazy and Off-the-Rails Moves to Expect from Law Firms

Nothing—including robots, AI, and technology—is as exciting as law firm behaviors. Law firms will become emboldened, impatient, highly strategic, and desperate as the more aggressive law firms make ever-bolder moves on the market. Stealing once untouchable laterals is commonplace. Grabbing practice groups is part of the new norm. Baker McKenzie…

Michael RynowecerSeptember 26, 2018