In Phase 2 of BTI's Post-Matter Follow-Up Plan, Jennifer Dezso, BTI Principal, shares the 4 steps to building an unmatched client experience to effectively close matters and win new work.
By delivering a seamless experience targeted to what your client needs you channel superior service into high-impact growth.
You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/L0xkFtJecks
Click to view the video for: Post-Matter Follow-Up Plan—Phase 1.
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