BTI Client Service A-Team 2019: Survey of Law Firm Client Service Performance

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Learn exactly where you stand. And discover the tactics and strategies the best performers use to drive their performance. Get rankings—by name—on each and every law firm recognized in the BTI Client Service A-Team 2019—curated from more than 350 in-depth interviews with top legal decision makers at the world’s most demanding clients. Learn how clients define the 17 Activities Driving Superior Client Service. New in 2019: Clients Reset Their Definition of Client Service. This year’s report details why clients now consider Dealing with Complexity a core attribute of the best law firms.
(Length: 210 pages)

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BTI Practice Outlook 2019: Changes, Trends and Opportunities for Law Firms

Make the best decisions for your firm with data and insight straight from your clients—and your potential clients—on how they plan to divvy up their outside counsel budgets in 2019. BTI Practice Outlook draws on 350 in-depth interviews with corporate counsel at the world’s largest companies to map out the most reliable, trusted forecast of the U.S. legal market. With detailed information on the drivers impacting 18 practice areas and the 2019 growth forecast for 18 industries, BTI Practice Outlook 2019 is your best source for the specific tactics for developing business and the strategies needed to win more work today.
(Length: 57 pages)

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BTI Litigation Outlook 2019: Changes, Trends and Opportunities for Law Firms

BTI Litigation Outlook 2019 is your guide to understanding how clients’ demands and expectations are changing to help you grow, capture new market opportunities, take smart risks, and spur innovation. Growth for law firms remains tricky as clients resolve matters at the highest levels to date. BTI’s 8th annual series on trends in the litigation market uncovers how client behavior—and spending—is changing in 2019. BTI Litigation Outlook 2019 will help you identify clients’ newest needs and walk you through how to provide solutions before your competitors realize the same opportunities exist. Includes rankings of over 200 law firms in 6 practices, and the new BTI Fearsome Foursome. (Length: 62 pages)

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BTI Legal Innovation and Technology Outlook 2019: Clients Rank Their Needs and Law Firm Performance

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BTI's newly released report delineates exactly how clients perceive 338 law firms, and which 52 are the absolute best in the eyes of clients—The BTI Innovation Champions. As the strength of innovation continues to rise, it will become more difficult for firms not embracing new strategies to catch up. BTI Legal Innovation and Technology Outlook 2019 reveals 27 specific client needs and priorities relevant to innovation and ranks the law firms raising the bar across legal practice, client service, and technology. (Length: 68 pages)

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BTI Most Recommended Law Firms 2018

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Each year the acts of client service change—gaining in value and sophistication and becoming a little harder to replicate. And every year, a group of law firms figures out how to up their game, leap frog client expectations and leave the other law firms behind. The BTI Most Recommended Law Firms 2018 are the 94 firms—out of the 650 core law firms serving large and Fortune 1000 clients—top legal decision makers are willing to bet their reputation on and recommend to their peers. (Length: 18 pages)

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Price: Complimentary

BTI Highest Rate Firms 2018

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Clients pay the highest rates when they need deep insight, understanding, and unflinching confidence in the ability to deliver. This presumes the firms bring unique knowledge and understanding of the risk. This new report,  BTI Highest Rate Firms 2018, singles out the 31 law firms standing above all others for: 1) Being identified as the firm clients pay the highest rate; 2) Clients sharing this high rate with BTI; and 3) The firm was well worth this highest rate. (Length: 17 pages)

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Price: Complimentary

BTI Brand Elite 2018: Client Perceptions of the Best-Branded Law Firms

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In the eyes of clients, law firms are rarely distinguished because of practice-specific expertise. With a few notable exceptions, corporate counsel assess and differentiate firms on less tangible, more subjective qualities. These intangibles are how law firms are branded in the eyes of clients. BTI Brand Elite 2018 ranks the law firms with the best brand standing among GCs and legal decision makers, while providing you with a road map of activities to ensure your brand starts winning you more work tomorrow. BTI's newly released report delineates exactly how clients perceive 334 law firms, and which 28 enjoy the best brand image in the eyes of clients—The BTI Brand Elite 28(Length: 120 pages)

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BTI Client Service All-Stars for Law Firms 2018

 

The 2018 BTI Client Service All-Stars Report singles out the 326 attorneys have mastered the art of superior client service. In the eyes of clients, these attorneys are unsurpassed in their delivery of client service. These are the BTI Client Service All-Stars 2018. This report honors the individuals able to stand out in the sea of legal services providers to represent the cream of the crop.

Corporate counsel single out each attorney—by name and in an unprompted manner—as delivering the absolute best client service. No attorney or firm can self-nominate, self-refer, nor pay to be included in this report. Clients have the final—and only—say.

The 326 attorneys in this report are the individuals clients think of—and turn to—first.

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Price: Complimentary

Benchmarking Law Firm Marketing and Business Development Budgets and Staffing

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Understand the on-going dynamic of law firms’ investment in Marketing and Business Development. Garnered from more than 150 interviews with leading marketing executives across a diverse range of firms, the report's compelling analysis points to successful strategies in response to a changing market. Details include overall market trends along with breakouts by firm size. (Length: 43 pages)

 

BTI Practice Outlook 2018: Changes, Trends and Opportunities for Law Firms

Make the best decisions for your firm with data and insight straight from your clients—and your potential clients—on how they plan to divvy up their outside counsel budgets in 2018. BTI Practice Outlook draws on 350 in-depth interviews with corporate counsel at the world’s largest companies to map out the most reliable, trusted forecast of the U.S. legal market. With detailed information on the drivers impacting 18 practice areas and the 2018 growth forecast for 18 industries, BTI Practice Outlook 2018 is your best source for the specific tactics for developing business and the strategies needed to win more work today.
(Length: 60 pages)

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BTI Litigation Outlook 2018: Changes, Trends and Opportunities for Law Firms

BTI Litigation Outlook 2018 is your guide to understanding how clients’ demands and expectations are changing to help you grow, capture new market opportunities, take smart risks, and spur innovation. After 5 years of spending declines, the litigation market reverses course. Growth for law firms remains tricky as clients resolve matters at the highest levels to date and cut 5 law firms from their litigation rosters. BTI’s 7th annual series on trends in the litigation market uncovers how client behavior—and spending—is changing in 2018. BTI Litigation Outlook 2018 will help you identify clients’ newest needs and walk you through how to provide solutions before your competitors realize the same opportunities exist. Includes rankings of over 225 law firms in 8 practices, and the new BTI Fearsome Five. (Length: 67 pages)

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