BTI Clientopia 24—The Strongest Client Relationships
The perfect client relationship can be distilled down into 2 critical elements:
- Money: The client spends the bulk of their legal dollars with your firm and you are considered their leading primary legal provider.
- Growth: The client recommends your firm first to peers—in an unprompted manner.
The best client relationships exhibit both of these factors at the same time.
BTI offers hearty congratulations to the 24 law firms boasting the largest number of these superior client relationships.
If your client relationship does not meet the 2 criteria above, you are not getting anything close to the full potential possible from your client.