Independent, unbiased research, based solely on client feedback.
BTI conducted more than 359 in-depth interviews with strategically selected top legal decision makers in the US at
companies with $1 Billion or more in revenue.
BTI’s innovation rating system relies on 4 variables to leave no room for subjective opinion or judgment. Clients were asked to identify the law firms—in an unaided and unprompted manner—they see as:
- Making moves other don’t
- Adopting processes or technology others don’t use
- Focusing on the client experience at levels far surpassing everyone else
- Using technology to improve efficiency and meet specific client needs