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HIGHLIGHTS          INNOVATION CHAMPIONS         MARKET CHANGERS          ALL FIRMS          2019 TRENDS

Research Methodology

Independent, unbiased research, based solely on client feedback.

BTI conducted more than 359 in-depth interviews with strategically selected top legal decision makers in the US at
companies with $1 Billion or more in revenue.

BTI’s innovation rating system relies on 4 variables to leave no room for subjective opinion or judgment. Clients were asked to identify the law firms—in an unaided and unprompted manner—they see as:

  • Making moves other don’t
  • Adopting processes or technology others don’t use
  • Focusing on the client experience at levels far surpassing everyone else
  • Using technology to improve efficiency and meet specific client needs
 
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