THE MAD CLIENTIST'S
ABCs of CLIENT SERVICE
CLIENTELLIGENCE
The Mad Clientist's
ABCs of Client Service
The Mad Clientist's
B is for Business Development
Michael speaks to and trains all manner of professional services firms, on topics as varied as business development, client feedback, brand strength and market assessment.
No matter the topic they all have one thing in common: they all start with your clients.
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Michael, as President and Founder of The BTI Consulting Group, looks
at every angle of a professional services relationship starting with
the client perspective.
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