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The Mad Clientist

What Attorneys Think and What Clients Hear: A Client Communication How To

By February 27, 2017April 16th, 2020No Comments

Communication: one of the biggest gripes clients have with law firms. In this month’s Client Relationship Lab we’ll take an in-depth look at how to communicate effectively so clients aren’t left to their own imagination about what their attorneys are doing for them.

These 3 building blocks of successful client communication will help you take the first steps away from being a generic legal provider and toward becoming a trusted partner.

You can view the video below, or on YouTube directly here: https://youtu.be/rrxDmvyKzMU

We’ll be releasing these in-depth webisodes every month—subscribe today in the upper right hand corner—and make sure you don’t miss a single one.

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