Clients see 11.3% fewer tech-savvy law firms in 2016. This decline contrasts with a 9% increase in law firms using technology as a source of innovation in 2015. Improved use of technology offers clients the sense of a streamlined experience and improved value. Technology can make your client’s life easier.
Fewer law firms are aggressively using client-facing technology. But, there are a few exceptions.
The law firms climbing the Tech-Savvy ranks in the just-released BTI Brand Elite 2016 are:
Best of the Best:
Kirkland & Ellis
Orrick, Herrington & Sutcliffe
Foley & Lardner
Skadden, Arps, Slate, Meagher & Flom
See direct client feedback and learn more about how tech-savvy firms are adding firepower to their client service performance in the new BTI Brand Elite 2016: Client Perceptions of the Best-Branded Law Firms, available now.