Fuel Growth
and Profits

Learn more...

Deliver Superior
Client Service

Learn more...

Boost Your BD
Coming Soon

Learn more...

 
 
 

CLIENTELLIGENCE

Read a sample
Learn more


The Mad Clientist's 
ABCs of Client Service

Read a sample
Learn more

The Mad Clientist's 
B is for Business Development

Learn more

Michael speaks to and trains all manner of professional services firms, on topics as varied as business development, client feedback, brand strength and market assessment.

No matter the topic they all have one thing in common: they all start with your clients.
Learn more...

Michael, as President and Founder
of The BTI Consulting Group, looks
at every angle of a professional services relationship starting with 
the client perspective.
Learn more...