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The Survey of Client Service Performance for Law Firms: The BTI Client Service A-Team 2009
Client service is more important than ever as law firms brace for a spending slowdown. Discover which law firms—by name—best meet client service demands in an economic downturn. In the 8th annual BTI Client Service A-Team report, corporate counsel rank nearly 300 law firms across 17 activities that define client service. BTI introduces a new user-friendly format so you can target your specific strengths—and weaknesses—as seen by clients, learn which activities are most important to clients in this changing economy and benchmark your performance against competitors.
Category: Legal 		$2,800.00