Featured Report
Brand New. Just Released.
How Clients Rate Law Firm Client Service
In its 9th year, The BTI Client Service A-Team 2010 tells you—by name—which law firms clients rate best in the 17 activities driving superior client relationships. Based on more than 240 one-on-one interviews with corporate counsel at Fortune 1000 companies, this commanding report details the client service analysis over 600 corporate counsel rely on to assess law firms. Plus, learn exactly how clients rate your firm in this year’s new private Client Service Score Spotlight at no additional charge. Learn More...
What are Clients Saying about You?
2010 BTI Client Service All-Star Team
In the only independent, client-driven attorney ranking, The BTI Client Service All-Stars 2010 celebrates which attorneys—by name—stand out for client service excellence. This year, clients nominate 165 individual attorneys from 112 law firms to The BTI Client Service All-Star Team for Law Firms 2010. Learn how these honorees win client recognition even as the legal market is overrun with ambiguity and turmoil.
- The BTI Client Service All-Star Team for Law Firms 2010
January 2010 - The BTI Client Service A-Team 2010
November 2009 - The BTI Premium Practices Forecast 2010:
Survey of Corporate Legal Spending
September 2009 - The BTI Client Relationship Scorecard:
Ranking Law Firm Client Relationships
June 2009 - Benchmarking Law Firm Marketing Strategies
February 2009 - More BTI Publications
- Most Law Firms Have At Least One Major Client At Risk
- Billable Rates Now Under Siege Due to Recession
- Six Market Trends You Can’t Afford To Ignore In 2009
- Keep Your Clients: Managing And Cultivating Client Relationships
- Lawyer Layoffs Shifting Legal Landscape
- Propel Your Client Relationships
- Innovation Can Lead to More Business for Firms
- More BTI Articles
-
- Strategic Planning
- Private Briefings
- Key Client Strategies
- Client-Focused Whitepapers
- Innovative Consulting