THE MAD CLIENTIST'S ABCs of CLIENT SERVICE

 
 

CLIENTELLIGENCE

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The Mad Clientist's
ABCs of Client Service

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The Mad Clientist's
B is for Business Development

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Michael speaks to and trains all manner of professional services firms, on topics as varied as business development, client feedback, brand strength and market assessment.

No matter the topic they all have one thing in common: they all start with your clients.
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Michael, as President and Founder of The BTI Consulting Group, looks
at every angle of a professional services relationship starting with 
the client perspective.
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